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Friday, 18 December 2009

Writing Copy that Convinces Google to Rank Your Site

This is the second in a series of blogs on how to write copy that will get Google to rank your site for your chosen set of keywords. Those last few words are however VERY important as you need to KNOW what keyword phrases you want to get found for, and that means either extensive Keyword Research, or Pay Per Click 'Reconnaissance Missions' (here you 'buy' the keywords you think may be good in phrase match mode and see how many times your ads are viewed. Done properly this is a very accurate way of determining the frequency that any term in used) or both.

Once you have the phrases though, you will have hit another problem, as fitting some of them into a sentence that reads well can be difficult if not impossible, whilst with others, yes you can fit them in once, but twice looks just too awful to the human reader.

The answer, use the 'blindness' of the Search Engine Spiders. They don't see punctuation, so you can use commas, and full stops etc, to make a sentence flow for humans whilst still getting your chosen phrase included, just as you want and need.

Some Examples:-

Phrase: - "Internet Marketing Articles"

Words on the page:-

Internet Marketing Articles

Today the interest in the online market place is hotter than ever, most businesses looking for a way to use Internet Marketing. Articles are a useful source of information here.

- In 2010, the advertising area that saw the greatest growth was you guessed it Internet Marketing. Articles on this can be found at www.forrester-research.com.

- If you are looking to increase your knowledge in the area of Internet Marketing, articles, blogs and Social Media sites provide a host of information.

- Some say, "If you want your business to thrive in 2010, you will have to embrace the area of Internet Marketing."

Articles can be found at www.serendipity-online-marketing.co.uk as well as many other trusted resources.

***************

As you can see by the bold text we have managed to string in 4 mentions of the EXACT phrase without looking too repetitive, the Search Engines simply not seeing the quotation marks, commas, full stops or even the line breaks.

More Next week

Thursday, 17 December 2009

Want Good Rankings? Then Convince Google - Part 1

Our previous posts have covered the issue about what SEO is all about. Is it trickery, all done with smoke and mirrors? Well the answer is that it should not be, and if it is, beware as Google have an army of engineers just looking for sites on the 'fiddle' and another army developing software to spot sites automatically. This should be enough to put the 'black hat' (those that practise SEO on the 'dark side') brigade off for life, but there are those who still stick to the creed, and good luck to them. But I for one am sticking to the white side of the line and am quite proud of my white hat (OK so it goes slightly grey at times).

So, having decided to stick to using only proper SEO techniques what do you have to do? For a starter, can I suggest that you look at our previous article on SEO, as this gives details of using the parts of the site in the right way. This however just tells you how to use the areas of a page, it does not give you knowledge of how to write the text in the right way, the right way of course being one that both engages the visitor and also speaks in a way that the Search Engine Spiders can understand.

When I say 'understand' I am not talking about not using javascript the wrong way or of not having all the text of a site in images (yes I have seen this done !) , but about how the words on a page are set out and used.

So How Do Search Engine Spiders Read Differently to Humans Then?

What a good question (glad I asked it) as it forms the basis of many of the 'tricks' that will be revealed over the next few days. When humans read a page, they will naturally take into account the punctuation and the layout, so when they see a line of text with a comma in it, or when a line of text is split by a line break, they will read this in the correct way, it making sense to the human brain. However, our friends the Spiders, just read the text as one long time, ignoring most if not all punctuation and line breaks.

This means you can write copy in a way that includes the keywords in the way that you want and still make it look good to human visitors (here by the way we take it that you know what keywords you are after, if not see our info on keyword research). Here is an example:-

Internet Marketing Services Hereford
SEO firms in the Midlands are much cheaper than London ones

This phrase tells the user that the page is about SEO in Hereford and that they can save money too, good for humans, but what about the spiders? They see the text as:-

Internet Marketing Services Hereford SEO firms in the Midlands are much cheaper than London ones

Which gives us the phrases:-

Internet Marketing Services Hereford
Hereford SEO firms
SEO firms in the Midlands

As you can see we get an extra phrase here 'Hereford SEO firms' being split onto to two lines as far as the human reader is concerned.

There are more ways that you can use this idea, so watch out for tomorrows tip.

Wednesday, 16 December 2009

SEO - Trickery? No - Convincing? Yes

There is a lot of discussion about the relationship between SEO practitioners and the Search Engines, particularly Google. Some see it as a war between the two parties, whilst the others (the wise ones in my view) see it as a matter of co-operation. True the two don't see eye to eye all the time, the Engines wanting to get the very best sites listed for any given term, while the SEO professional just wants the site they are working on, on the front page, as that is after all how they make their money.

There is however a way of pleasing both of these groups, and in reality it is quite simple. All you have to do is have something interesting to say or sell and then say it in a way that the Engines understand.

These simple goals are however not always that easy to reach, many sites in reality having little to say or to offer that is different from the masses, which of course makes it difficult to get to that first base, the most important base which is to have GOOD CONTENT.

It is however possible (with a bit of work) to achieve this goal, but it will take extra time at the copy stage, and if you are selling products, you will have to look at creating your own product related descriptions and not use an xml feed (which will make your site look exactly the same as thousands of others), at least if you want these product pages to get listed.

So, with this bit of extra work on the copy, you now have to use it and lay it out in a way that the Engines can read and understand.

Trickery? No - Convincing? Yes

This leds me back to the title of this article, you see, Search Engine Optimisation is NOT about 'Tricking' the Engines. Instead it is all about 'Convincing' them that the page is worth listing.

It is much the same process as any salesperson will do with a customer, they don't (should not) trick the person into buying their products, but instead lay out the benefits of ownership, explaining that it will meet their needs, both in a way that convinces the person to buy.

It is just this process that is required with SEO. In the case of the engines, they after all just want to list a page that meets their needs, that is a page that matches the selected search term either in 'word match' terms or in terms of 'what that page is all about' (the latter by the way is increasingly being used by the Engines these days, they are getting very clever about realising that a page all about cannines is also all about dogs - even when the word 'dog' is not even on the page - another story here).

So how to Convince the Engines

The big question is thus, "So how do I convince the Engines then?" In basic terms this means:-

1 - Use the TITLE (the one shown at the top of the Browser, the META Title) to describe what the page is all about.

2 - Back this up by using the META Description and Keywords areas. True these
are not of great use in SEO terms, but the description could well be used in any
listing and a good one can make all the difference to getting a click through or not.

3 - Ensure that the 'on Page' Titles use the old fashioned Header Tags (

H1 - very important

through to
H6 - of minor importance
) as the Engines are under the impression that these are used to highlight the important words on a page (it all goes back to the early days of Printing and 'mark up languages' - yet another story).

4 - use the words you are want to get listed for (and words that are like those that you want to get listed for) in the body copy, the density of these being something around 2 - 4%.

5 - Interlink your pages in the site using these terms (again the engines take note of the use of links on a page and all those links too that page - whether from the same site or another one).

6 - Try to use at least 350 words on a page.

All of the above will help you convince the Engines to list your page.

Is there more to it than that? Well of course there is, the biggest area being that of Links from other sites, known as 'Off Page' optimisation. More on that later. But if you stick to these simple rules, you will get better listings, of that there is no doubt.




Friday, 11 December 2009

B2B Marketers Increasing Social Media Spend

There is always a lot of talk about how important Social Media is these days, but todate, most commentators thought that only the B to C (those selling to the Consumer market place) would really be interested in using Social Media to any great degree.


The figures from the USA (data & images courtesy of www.emarketer.com) tell a different story it seems, more than half of all B2B marketers expecting to increase their spend on
Social Media in 2010.


The percentage of those using SM at the moment is also up on last year, the rise being quite consistent throught late 2008 and 2009.

What is perhaps more interesting is that in 2009, only 14% were in fact using Twitter and just 18% relied on Blogs. Podcasts were the most popular (at 20%), whilst many had already started a user community in some way (33%).




As to why they are thinking of using SM, well it is not it seems to get sales (well at least in the short term) but instead it is all about being thought of as experts in their field, so that their name springs to mind first (rather than the competition).

To me this is very useful data and shows that there could be a huge amount of growth in the use of Twitter etc in 2010 as these B2B market types start to realise the potential for establishing their brand as the top dog (or should it be the top bird now?) in their market place. This being now especially important with the implementation of Googles 'Social Media Marquee' in the main results.

What is for sure is that there is going to be a lot of change in the Social Media Arena in 2010.



Thursday, 10 December 2009

Don't do the Unexpected !

Anyone who has read the 'Hitchhikers Guide to the Universe' will be aware of the term 'Expect the Unexpected' which as the books points out is a contradiction in terms. Another famous expression in the book is 'Don't Panic'. Both these phrases are of use when considering how to lay out a web page as they both have lessons to tell...

The problem is that even though web users may well expect the unexpected (you come across some strange things whilst surfing) they will in most cases not like it very much. So if you go and place your navigation on the right hand side of the screen, or in extreme cases have the user chase it around the screen with their mouse, they are likely to leave. In short people on the web expect things in certain places and that is as they say that.

As to the second term, Don't Panic, I'm afraid that faced with something unexpected or 'too hard' most users will indeed panic and leave your site. You are after all always just a 'click away from disaster' (disaster being in this case the user leaving before looking / buying) so my advice is don't push your luck.

The Moral of the tale is therefore to do things in the way people expect, that way you don't shake their confidence in the site and better still, you make it easier for them to find what they want on your site and that can only be good news for sales.

More Tomorrow

Wednesday, 9 December 2009

Google Adds Real Time Searches

yesterday Google rolled out a major update to the way it produces listings, these now including 'real-time search results' to all and perhaps pushing Google further ahead of the other contenders in the SERPs market place.

Content is now indexed from content provided by
services such as Twitter, FriendFeed and Facebook, presenting the results on the main search in a constantly updating marquee, see
the image on the right:-

Google say that they will apply their ranking algorithm to real-time results in the same way as it's ordinary results, with factors like the number of followers and retweets helping to determine whether results will appear on the homepage, all of which must be taking some computing power!

See for yourself by searching for your favourite TV show or sporting event . Whether it's an 'eyewitness tweet', a breaking news story or a fresh blog post, you should be able to find it on Google right after it's been published on the web

The arms race for real-time search really picked up pace in October, when Microsoft and Google both announced that they would be working to integrate Twitter's content into their search engines on the same day.

"I would say that real-time search is the natural evolution of universal search," said Marissa Mayer, vice president of search products and user experience at Google. However, Mayer added that instant search results had caught Google off guard. "I wish we'd had the foresight to see this," she admitted.

What does this mean for marketeers and those wanting to be in the spotlight (so they can sell their products or services) ?, well for sure it makes Twitter and its like more important than ever.

So keep Tweeting

More Tomorrow

Monday, 7 December 2009

Google and 2010?

As the year nears it's end, the normal army of predictions appear on the horizon, be it the end of the world, the price of cheese is set to soar (a terrible prospect as I love cheese - another story) or some other 'crazy?' thoughts.

Sometimes however the person doing the predicting is someone that people really listen too and in the world of Search & Online Marketing, one of them is Matt Cutts of Google. On a recent interview (see it on Utube) he shared some thoughts.

In the interview, Matt, related that the processes that Google use at the moment are very complex (and not simply a 'word pattern' search - SEO 'trainees' take note) and that this is something that Google will be taking even further in 2010. They already have something called 'Google Squared'. Google Squared, in Google's words, takes a category and creates a starter 'square' of information, automatically fetching and organizing facts from across the web.

Basically it seems that 2010 is going to be about finding new sources of data to search in and to make the ways that the data is searched more efficient. Matt talked of this as determining 'what is really going on with the words in documents and in queries' rather than the words themselves. Perhaps this will be first in a line of changes that start looking at the 'quality' of the information in a source, rather than simply how many words it has in it and links it has to it (this has started already, but is far from perfected).

So 2010 is going to be all change, but that in itself is nothing new.

To sum it up just 'Hang on and enjoy the ride!'

More Tomorrow

Friday, 4 December 2009

Google Adds New Features to Analytics

Google Analytics offers every website owner the chance to see what is really going on, on their site. Not only does it tell them where the traffic is coming from (which search terms or part of the marketing campaign) it also provides an insight into what the visitors 'do', what they like and dislike etc. Cleverly used, it can provide information on:-

1. What link they used to leave the site,
2. What documents they downloaded,
3. And at what stage they abandoned a critical form

However, nothing (especially on the Web) stays still for very long and thus Google have just announced some major upgrades. The major points are listed below, but for a full brief and some in depth information, visit the section of Utube dedicated to Google Analytics .

Major Upgrades

1. Analytics Intelligence & Custom Alerts

Using a rule based Intelligence engine, this part of Analytics monitors data patterns over daily, weekly and monthly periods. This brings significant changes in data trends and insights to your attention (when otherwise you may have missed them). Custom Alerts (for monitoring selections of data dimensions) can also now be set up

2. Expanded Goals

The old limit of 4 goals has been a problem for complex sites for some time now, however, the limit is now 20, much better.

3. Mobile Sites Support

Sites designed for mobile users (for the iPhone etc and when using Android mobile applications tracking) now have better support.

There is more of course and if you want the full picture you can visit:-

- Google's Analytics Help Centre
- The Conversion Room Blog
- The Analytics Help Forum

More Tomorrow

Thursday, 3 December 2009

Facebook and Twitter + How We Got Them

The whole area of 'Social Networking' is still quite new and is developing all the time, some call it a fad, others say it is the shape of things to come. Whatever, it certainly has the interest of businesses, especially those who want to make a bigger impact on the web.

First a bit of history on marketing.


In the 'old days' businesses 'pushed' their way into people's lives, using Radio, TV and newspaper adverts. Then, in newer times came the Telesales boom and more recently Email Marketing.

Then when the Internet got established and the Search Engines got their act together, people started Looking [Searching] for what they wanted. Businesses had to react by first getting themselves on the web (easy) and then making sure they were found (not so easy). Thus was the Search Engine Optimisation profession born.

Now however, things are changing again. That is not to say the old forms of advertising are dead (although they are not very well) but they have been superseded, first by the Internet and it's Search Engines and now by the latest form of buyer behaviour, that of subscribing and sharing.

Subscribing and Sharing.

This new Internet is called Web 2.0 and at it's heart is the notion to share news, views and thoughts to all that are interested. Hence the birth of Utube where you can see videos, posted by all and sundry on just about anything. Facebook and its like came next, places where you could go and chat and ask each other questions. Along with this change came the ability for people to subscribe to the 'news and views' that interested them.

Buyers today can therefore Search, Subscribe and Share (info going both ways in the latter case) to find the information they need before making a purchase. This is one of the reasons that 'Review Sites' are becoming more important (yet another story).

Where we are Today.

Whether the web drove the user or the user drove the web is immaterial, but today businesses wanting to make that 'impact' on the web have little choice but to embrace Social Media and that means Twitter or Facebook (at least today).

Twitter & Facebook - The Basic Difference

The basic difference beteen Twitter and Facebook is that the former is really a platform for saying 'This is what I'm doing today, or See this interesting thing' whilst Facebook is more like that cocktail party, where you mingle with whom you choose and have 'conversations'. In other words you have to engage more with others on Facebook, rather than just 'talk at them' like you do with Twitter.

This basic difference has a huge impact though. You see, whilst you can run a Twitter account with just a few minutes a day, running a Facebook account and 'talking' to all those potential buyers could and does take hours and hours. Yes of course you can always use it in a half hearted manner, but will that do any good if people are expecting more?

Whatever, using any type of Social Media is more time consuming than the other types of Online Marketing (yes, even more time consuming than SEO and that is saying something I can tell you), so if you are one of those looking to join the party, be aware of the time you will have to put in, at least if you want to be truly successful.

More Tomorrow

Wednesday, 2 December 2009

Articles and How They Can HELP SEO

Writing articles and then getting them placed all around the web has been an SEO tactic for many years now. There has however been some talk that it's days are numbered, the word on the street being that Google has decided to treat the links in articles (when found in a an article directory) in much the same way as it treats those from FFA (Free For All) sites, ie it does not give them much credit.

I am not sure if this is true, but it is worth bearing in mind and means that you should think of trying a different tactic when posting articles.

Here are the things to bear in mind

1. Make the best of your articles and use a service like www.submityourarticle.com.

2. Post different variations of the article around the web (the site above offers an 'article leverage' service here.)

3. Find sites, other than the directories, that host articles and see if you can gt them to post your articles (they'll have to be good though.)

4. Don't forget the two greatest 'article' sites Wikipedia and Google Knol. It is well worth posting on these too.

So Article Writing & Posting is still worthwhile and taking the above into account will give your articles a fighting chance of helping your SEO efforts.

More tomorrow

Tuesday, 1 December 2009

Why Do Some Pages Get Ranked on Google and Some Not?

I'm sure many people reading this will be thinking about this self same question in reference to their own site. It is as after all a very important question and the answer, if you can turn it to your advantage, one that could prove to be very valuable.

It is however, quite an easy question to answer, at least at a general level, the answer demystifying the oft said "black art" of Search Engine Optimisation. (I do however have to state again that this is a basic guide and does therefore not cover some of the more complicated issues of "keyword density", "deep linking ratio", "code to text ratio" and others, all of which have a bearing on the effectiveness of any web page).

To better illustrate the answer to this question, let me use an analogy to describe why some pages get ranked and some don't.

The Market Place Analogy

This analogy is based on an old fashioned market place, the sort when men with barrows come in and then shout out what they have on offer, you know "A pound of plums for 90p" or "Genuine leather jackets for £40", you get the picture. However, in my analogy these "market places" are set up by Google, one market for each vertical market. So you have one for boats and another for gardeners and another for houses for sale, and so on.

Now every one who wants to get into any of these market places can try regardless of what they sell, however, Google will be quite ruthless in stopping anyone it feels is not in the right market from getting in (however, just like any process this is not fool proof). This leaves countless thousands of "web pages" (not sites, but pages) that want to get in to sell their wares. Why, because to get in gives them a chance to be picked by those "Google Agents" who come into the market place looking for the best pages to list when someone searches for something to do with that market.

But getting into the Market place is only the first step, how do they get picked by the Google Agent for one of those coveted top ten positions??

The Rules of the "Google Marketplace"

To understand that, you must first know the "rules" of these Google Marketplaces.

The first and most important rule is that all web pages start at the back of the marketplace, which of course makes it very difficult for the Google Agents to "hear" them crying out their wares. As the sites to which the web pages get older, so does the web page move up the marketplace, getting nearer and nearer to the front (and thus more easily heard and picked for that top ten list).

However, there is some bad news here, as it is said by many and proved by some that Google, for reasons best known to themselves, erect a sound proof barrier in front of any very new websites page, effectively making it impossible to hear. These poor sites often have to sit behind this barrier and play in the "sandboxes" made available for up to 6 months (depending on the market place). True, there are ways of getting them noticed, but for the rest it is just a matter of time (and thus they go and pay another of Google's Agents who slip their names into the top ten list in the "sponsored listing" section, known as Google Adwords.).

For those who have served their time in the sandbox area, they at last have the chance to make themselves heard. But are they prepared, have they understood the rules of the game??

Two Types of Web Pages in the Marketplace

But what are the rules?? Well basically they are quite simple. For a start in that marketplace you will find two types of web page, one that is trying to catch the Google Agents eye for a listing place and the other, well they are saying, "go and have a look at this page, its all about x". The latter are of course "links" to pages from other sites, and because the agents listen to them they are, as you may have been told, very important. They can even get an agent to look into the sandbox area, especially if there are enough of them and or they are deemed important in their own right. The rules for these links pages are simple enough, they say "I represent XXX website and we are all about YYY. I'd like you to consider ZZZ website, they are very good at what you are looking for".

So much for these "link pages", but what of the normal webpage. What are the rules for them. This in fact is the most important part of this story, as it is these rules that make or break a webpage's chance of getting "heard" by the Google Agents.

So to the rules.

First, each webpage must only utter the words on its page, it cannot say anything else.

It first shouts out its Title (the bit in the blue bar at the top of your browser), here it can really boom out the words, which make them easier to hear. Then it continues down the page, saying the words on the pages, pausing when it comes to paragraphs etc. Whenever it comes to a Heading in a page or something in bold or italics it can say the words a bit louder, and when it comes to lists, it can pause between each phrase, all the better to make the words more effective.

It can also make it quite clear to the Agents that there are other pages in its own site that are very relevant (these being the internal links), all with the aim of trying to impress upon the agent that the webpage's website is very useful indeed and should therefore be listed.

The Unprepared Web Page / Site

So, what does the above mean to the unprepared website??

Well for many, although they have managed to get into the marketplace, they find to their horror that when it comes to shouting out their Title, they have to say "WM Cooper" and not "Plumbing Suppliers, Showers and Taps by WM Cooper", which if the agent is looking for plumbers to list is far more interesting.

Then when they come to the words on the page, they have to drivel on about "Welcome to WM Cooper website. We have been in business for 30 years and have 1000's of happy customers, come to us…", by which time the Agent has "switched off" and started looking elsewhere.

Now, if the words in the page had had a Heading of "Plumbing Supplies" and then read something like "We can supply you with taps, bathrooms, tiles, wash basins" and so on the agent would have been far more likely to listen.

Other sites have different problems, sure the webpage's exist, but they have nothing pointing to them inside their own site. Such pages are barred by Google from even getting into the marketplace, their argument being "there is no record of your existence on the website you are claiming to have come from, therefore you don't exist, please go away". Now of course such pages do exist, it is just that the "stupid" agents that Google employs cannot fill in the search boxes or use the tick boxes and press the "Search" button that it is presented with. Thus such pages fall at the very first fence…

Then again there are those unfortunate pages, that even though they are quite clearly, to the human reader anyway, all about "hotels in Portsmouth" do not actually say this on the page in any convincing way, in some cases the word "Portsmouth" may never even be on the page. Why, because the web designer knows that the only way that the page is going to be seen is when someone clicks on a link for Portsmouth hotels, so it just has to be all about "Portsmouth hotels" doesn't it? Well true, the Google agents will have noticed the link, but when it comes to that marketplace, if another thousand pages (and there could be a lot lot more) are all shouting out, in no uncertain terms, that they are about "Portsmouth hotels" who are they going to pick, do I really have to say more…

Thus it is only those web pages that have done their homework and who come into the marketplace prepared that win those coveted first page positions. Well that is true to a point, but we have forgotten those "linking" pages we spoke of earlier, just what part do they have to play in this saga? quite a lot actually, in fact it is now calculated that our friends the Google agents listen to the shouting of these "links" to such a degree that as much as 50 % of the reason they choose A over B is down to them. So that means it pays to get lots of links pointing to your site into that marketplace.

Google the Perverse

But be warned, Google, in a perverse sort of way, and knowing that people know it listens to the shouts of these links, will only listen if the website that the link is on is relevant to the site it is talking about (pointing to). In other words a site all about Florida Fish Farms will be of little use "link pressure" wise to a site selling Combine Harvesters, and vice versa. Also, just to spice the pot a bit more (as if it needs it) Google also keep an eye on the number of sites in a marketplace "shouting" about other sites, and if one site seems to get too many new sites "shouting" about over a short period of time are likely to get a wee bit suspicious. Is, heaven forbid, someone trying to make a site appear more popular than it really is….

So the market place is full of dangers, but basically it is "trick" free. If the pages of a website do their homework and make sure that they are really "saying" what they are all about, making it quite clear in the Title of the page as well as the headings on the page, have plenty of links and references to other pages in their site (and even ones outside it) and, just as importantly, get some links pointing to them and the other pages in their webpage, they WILL get listed. Do anything else though and be prepared to go on asking that question "why do some pages get listed by Google while mine do not….?"