Many of my blogs have been about Twitter and the fact that to get the most out of it you have to converse with people. Now getting a conversation going is not easy, but I have some basic rules that will help start them, help you keep them going and also, perhaps, spark some interest in other readers.
1. When someone raises a question or a point with you, make sure you answer it as best as you ca. If you don't know the answer, either say so with a note to say that you will find out and get back to them, or pass them on to someone that does know (and thus get points that way too).
2. Use the Real Time search facility that Twitter offers to see if people are talking about you or your brand / company. If they are having problems find out what, if they are enjoying things even better. Either way it is good to talk.
3. If you have something that you can give away, then don't worry about offending people. What is more the fact that you have done so may really impress them.
4. If you find someone has said something nice about you, then make sure you thank them. If this is done publically reply that way, if in a private message use that method first and then ask if you can use the testimonial.
5. Be nice to everyone!
Hope this helps, more details on using Twitter and SEO next week week.
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